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Last Updated: [Date]

1. Order Processing Time

All orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: [Estimated delivery time: X-Y business days] – [$Amount]
  • Expedited Shipping: [Estimated delivery time: X-Y business days] – [$Amount]
  • Overnight Shipping: [Estimated delivery time: 1 business day] – [$Amount]

Free shipping is available on orders over [$Amount].

3. Domestic Shipping

We ship to addresses within [Country/Region]. Currently, we do not ship to P.O. Boxes or APO/FPO addresses.

4. International Shipping

We offer international shipping to the following countries: [List of Countries]. Shipping charges for your order will be calculated and displayed at checkout. International customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

5. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [X] hours for the tracking information to become available.

6. Shipping to P.O. Boxes

We currently do not ship to P.O. Boxes or APO/FPO addresses.

7. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

8. Customs, Duties, and Taxes

[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Damages and Lost Packages

[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

10. Returns Policy

Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order.

11. Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • By email: [email@example.com]
  • By visiting this page on our website: [Website Contact Page URL]
  • By phone number: [Phone Number]

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